My Mother and I planned a little girls’ night out and decided on going to Turning Stone casino past Utica on I-90. And what had I heard tell of? A Churrasco – a Brazilian steak house type place where you get meat on swords. Let me reiterate that – MEAT ON SWORDS. They meats are carried around by servers who carve it table side for you. You have a pair of tongs to grab the meat with. We were excited.
When we walked in the casino, smoke was the first scent that hit us. Oh, right… Indian reservation… smoking allowed. But we found out way to Rodizio, the churrasco, very quickly. The seating is very open – it’s sort of fenced off from being just an open space within the casino, but you can see the rest of the casino if you’re sitting in the right spot there.
Rodizio is decorated with tones of soft burnt orange/peach. It’s a very homey feeling, and I was excited when we walked past the bar (no booze) and saw all the soft, fluffy chairs. The funny thing was, there was no one else on the night we went. Well, there were probably 8 other tables there, but I was expecting a packed house… That should have been a sign.
The service was very good. From the carvers. Our waitress, Rose, got our drinks for us and put down some cheese bread – was very nice when we first sat down… and then… she kind of disappeared until a little later when she brought over some mashed potatoes and broccoli… and then disappeared until we started talking to the manager, and brought out some more tea for my mother’s dessert.
Wait, talking to the Manager?!
Yes. You see, I’m a bit of a germaphobe. The whole service was fantastic, however, they serve the salmon and prime rib carved tableside. And the servers lovingly place it on your plate, touching the serving utensil on the bottom of your plate. Your plate that already has food on it, and they’ve probably touched the bottoms of everyone else’s dirty plates. I almost hurled. It first happened with the salmon… I tried to just maybe flake off some of the top and ignore it(since, you know, it only touched the bottom)… but I couldn’t manage to do it. And then I thought it was a fluke, so I asked for a clean plate and – Oh! Prime Rib! Yummy! And the same damned thing happened with the prime rib. Sweet baby jesus, that’s disgusting. It would be a great presentation of you had clean plates when they did this, but all I could see and think of was germ transfer. It completely ruined my night. And then my mom felt bad, so she just ordered dessert so we could leave sooner.
The manager was very helpful and she discounted my meal to the child’s price. $19.50. My mother’s meal was the full price – $37.50. We had thought she said she would discount both of our meals, but evidently we misheard something. At that point we wanted nothing more than to get out of Rodizio, so we didn’t say anything.
The salad bar – if you couldn’t tell, I was incredibly excited about the sushi. And then I see 3 different kinds of rolls sitting on three different plates. Super. All the rolls were made out of what looked like cooked food. Two of them had sauces to cover them up entirely, and one looked like a mini futomaki. That was a huge disappointment. Their website really pimped out the sushi. Hell, the website really pimped out everything, and everything was rather mediocre. The rest of the salad bar was blandly forgettable as well.
The meats were… rather bland. I’d list all of them on the menu on the website but they all tasted like this – Okay, kind of dry, overly seasoned, and too salty. When I say something is too salty, please take my word on it. The level of salt in it may knock you into a salt coma. Or make you incredibly thirsty, thus needing more than one beverage. Pray your server pay attention to your table.
I was pretty sad about the entire evening. It would have been doable were it not for my abhorrence to germs. I know I’m a pain in the ass, but I really can’t stand the thought of getting someone else’s germs transferred onto my plate. It’s a huge health problem too (can’t you see an easily communicable disease spreading quickly this way?). But more importantly, the food was definitely not worth the price. The server wasn’t that attentive at all, and didn’t even refill our drinks or come over during the course of our meal (seriously, we saw her a total of 4 times). The food wasn’t great, most of it was overcooked. *sigh* I should have known it was entirely too good to be true.
I would really like to say I think the servers are wonderful people. Whenever we needed something (like a drink) they would get it for us. I know they were just carving meat, but I got a sense of everyone helping out everyone else. Which was a good thing for us, since we sure couldn’t find Rose ANYWHERE to even flag down (I know, it’s a no-no, but seriously, we were thirsty as heck!) to help us out. They were all very professional and really made the evening for me. The gentlemen carving were charismatic and were the real highlight of my evening. I would have liked to say thank you again, but I think they might have hated our table at that point for complaining (you all know I’ll never complain, but my Mother will talk to the manager at the drop of a hat) and probably getting them into some kind of trouble. I truly hope they didn’t. I don’t fault them at all. I’d say it’s Rodizio’s fault, though, for not changing the plates enough.